FAQ
APPOINTMENTPlease see below for all of Franklin Ranch Pet Hospital’s most frequently asked questions. If you don’t see what you’re looking for, please contact us directly at (916) 683-4000.
What are your hours?
Do I need an appointment?
How do I get started?
Read over and complete our New Client Registration form. In addition to the client registration form, please also complete the one specific to a dog, a cat, or both, if that applies. These forms are needed to confirm your reservation. You may print, fill in, and bring them with you on your first visit, or fax them to us at (916) 683-4040.
Do you have any suggestions for a new client?
Read over and complete our New Client Registration form. In addition to the client registration form, please also complete the form specific to your pet. You may print, fill in, and bring them with you on your first visit, or fax them to us at (916) 683-4040.
You may also want to have your previous veterinarian fax your pet’s records to us at 683-4040, or bring a copy with you on your first visit.
For other health-related questions, please see the Pet Health articles under our Resources button.
Are you closed on holidays?
Is Franklin Ranch taking new clients?
Yes, we are taking new clients. Give us a call to schedule an appointment.
What are the requirements for a wellness appointment?
Wellness appointments are performed by Registered Veterinary Technicians, not a veterinarian. This means that the patient must meet certain criteria, set by the state of California, to be treated.
For patients to qualify for wellness center appointments, they must:
- Have an established relationship with a doctor at Franklin Ranch (No new patients)
- Have been seen within the past year.
- Have no behavioral concerns
- Have no chronic health conditions including: Hyperthyroidism, Diabetes, Heart conditions, ect.
- Be no older than 9 years old
- Have no Medical Concerns. All medical concerns including: limping, lacerations, skin, and ear concerns all require a medical visit with a doctor.
Do you have any suggestions for a new client?
Read over and complete our New Client Registration form. In addition to the client registration form, please also complete the form specific to your pet. You may print, fill in, and bring them with you on your first visit, or email them to us at info@franklinpet.com
You may also want to have your previous veterinarian fax or email your pet’s records to us at 683-4040, info@franklinpet.com , or bring a copy with you on your first visit.
For other health-related questions, please see the Pet Health articles under our Resources button.
How do I get started?
Read over and complete our New Client Registration form. In addition to the client registration form, please also complete the one specific to a dog, a cat, or both, if that applies. You may print, fill in, and bring them with you on your first visit, or Email them to us at info@franklinpet.com.
How may we help you?
Have a question? Our contact information is below, please don't hesitate to contact us during business hours. If you need immediate assistance, please call us directly at (916) 683-4000.
Address
10207 Franklin Blvd.
Elk Grove, CA 95757
Click here for directions.
Contact
Phone: (916) 683-4000
Fax: (916) 683-4040
Email: info@franklinpet.com
Hours
Mon-Sun: 8 am - 6 pm
Have a question?
Fill out the form below and a member of our team will get back to you as quickly as possible.