We Proudly Serve the Pets of Elk Grove, CA, and the Greater Sacramento Region.
At Franklin Ranch Pet Hospital, we get a ton of interesting questions from pet parents. Below are some FAQs that might help answer any questions or concerns. Please feel free to call us at (916) 683-4000 for any other concerns you might have about your pet.
How do I get started?
Read over and complete our New Client Registration form. In addition to the client registration form, please also complete the one specific to a dog, a cat, or both, if that applies. These forms are needed to confirm your reservation. You may print, fill in, and bring them with you on your first visit, or fax them to us at (916) 683-4040.
Are you closed on holidays?
Yes, we are closed on most major holidays.
Do I need an appointment?
Yes, appointments are necessary. If there is no scheduled appointment for your pet, it will be classified as urgent care. If you have questions or would like to make an appointment, please call (916) 683-4000, or click here.
What are the requirements for a wellness appointment?
Wellness appointments are performed by Registered Veterinary Technicians, not veterinarians. This means that the patient must meet certain criteria, set by the state of California, to be treated.
For patients to qualify for wellness center appointments, they must:
- Have an established relationship with a veterinarian at Franklin Ranch (No new patients)
- Have been seen within the past year
- Have no behavioral concerns
- Have no chronic health conditions including Hyperthyroidism, Diabetes, Heart conditions, etc.
- Be no older than 9 years old
- Have no medical concerns. All medical concerns including limping, lacerations, skin, and ear concerns require a medical visit with a veterinarian.
Do you have any suggestions for a new client?
Read over and complete our New Client Registration Form. In addition to the client registration form, please also complete the form specific to your pet. You may print, fill in, and bring them with you on your first visit, or fax them to us at (916) 683-4040.
You may want to have your previous veterinarian email or fax your pet’s medical records to us at Email: info@franklinpet.com or Fax: (916)683-4040.
For other health-related questions, please see our Pet Health articles.
Is Franklin Ranch taking new clients?
Yes, we are taking new clients. Give us a call at (916) 683-4000 to schedule an appointment.